![]() ![]() Our well-trained staff can help you navigate through any questions or concerns even before you are a customer. We pride ourselves on not only providing the best dash cams, including the best rideshare and fleet dash cam solutions, but also the best customer service. So far, the battery works great and I have parking mode capability!īlackboxM圜ar USA: North America's Dash Cam ExpertsīlackboxM圜ar is North America's #1 authorized dash cam and car camera supplier, and since 2012 we've dedicated ourselves to providing competitive prices on dash cams and accessories to equip drivers with the tools necessary to protect themselves and their vehicles on the road. Once I turn off the van the parking mode kicks in. Ayra and Michael from customer service are so patient and knowledgeable it made ordering and the setup very easy. I went on the chat again and 'spoke' with Michael. Opening the box, I was confused on the cables and thought I did not get the correct one. Shipping was quick but had to stay home for required signature even though I entered in the comments of the order not to do that. ![]() I placed the order for the battery and added the BlackboxM圜ar Power Inverter since I only do short trips which is probably not enough time to charge and wanted option to charge battery at home. I thought that you had to connect one end to battery and other end hardwired to the van's battery but Ayra had assured me that one end of 'spliced Hardwiring kit' connects to battery and other to the dash cam power port and the PowerCell 8 cigarette lighter adapter to the battery and to the van's 12v port. What confused me was the word 'Hardwiring Kit'. Found out that I needed the PowerCable w/splice VIOFO HK-4 Hardwiring Kit. I had so many questions and she sent pics and explained. I chatted with Ayra for a while (since I am technically challenge with this - retired nurse LOL) I am soooo glad I had reached out to customer service chat. I initially had the PowerCell 8 with output cable socket in the shopping cart. Instead of having someone hardwire with potential wear and tear of my battery I knew I had to and wanted to use an external battery. In order to use the parking mode, I either had to have it hardwired to my van or use an external battery. I recently purchased a VIOFO A229 duo and have been using the 12v socket cigarette lighter to power. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |